Maybe you bought your Echo device in the States. Maybe it was given to you as a gift. Bottom line is you want to convert your American Echo to a Canadian account.

  1. Log off your mobile Alexa app.
  2. Go to www.amazon.ca and create a new account, if you don’t already have one. You will need a Canadian address as part of the registration.
  3. Once you have your account setup, logoff.
  4. Log back on to the www.amazon.com website.
  5. When logged in, go to “Account & List” drop down and select “Your Account”.
  6. Under the Digital Content & Devices box, select “Content and devices”. You may be asked to re-log into your account. Once re-logged, you should be at the “Manage Your Content and Devices” page and see three tabs at the top (Your Content, Your Devices, and Settings tab)
  7. Select the “Settings” tab, then change the Country Setting from US to the Canadian address you used when you setup your account on the amazon.ca website (in step #2). After clicking the update button, a warning will pop up telling you that all your content and devices will be moved to the amazon.ca site.
  8. After moving all your devices to the amazon.ca site, re-log in your mobile Alexa app and enjoy having access to Canadian content and skills.